Hello, my name is Don Klock. I'm currently a professor
at Rutgers Business School. I'm going to be with you the entire
global procurement and specialization. It consists as you'll learn
later of seven courses. Prior to being a professor, I spent
almost 40 years in Corporate America, all my experience quite frankly has
been with consumer products companies. [SOUND] Most recently,
I was with Colgate-Palmolive. That is the toothpaste and
soap people if you're familiar with them. I spent a part of my career with Mars
if you know them, that's a privately held company where they make confectionery
and candy [SOUND], pet food and food. And then early on in my career,
I was with Reckitt and Colman, that's the mustard people. Over the years, I think they've merged and
divest many parts of the businesses, but I think some of their businesses ended
up in Europe under Reckitt and Benckiser. And I believe the mustard business
actually ended up in McCormick's here in the United States. My last position, I was the chief
procurement officer for Colgate, I was there a number of years. And during my tenure there from
2004 to 2008, there was a corporate restructuring plan of which global
procurement was part of it and our global procurement team delivered over a billion
dollars in savings from 2004 to 2008. So I decided to retire in 2008. And basically I went home,
I was looking for things to do, kind of kicking around the house and
lunch would come and I'd say to my wife, would you make
me lunch, she says, yeah, okay. And second day, came around,
finally she said, wait a minute, I'm done making your lunch. Please go find something to do and
I said, well, gee whiz when I was in Colgate corporate
headquarters, I went to the cafeteria. I traveled quite a bit. When I was traveling,
I had the company pick up lunches for me. I said, okay,
well I'll go find something to do. And I did, I looked at four,
five different options. I was looking for a part-time type
employment and one of them was teaching, ended up interviewing at Rutgers
Business School with Dr Lei who was the chairman of
the Supply Chain Management department. Anyway, she said,
you didn't know this Don but just a couple days earlier, we decided
as a university and an MBA program and a business school to have a brand new
Supply Chain Management department. And next thing I know,
I'm in the Dean's office and he's proceeded to tell me that,
We could really use your help, you could help promote this brand new
Supply Chain Management department. We have a supply chain advisory
council making up about 15 companies, you can manage that for us. You can help the MBA students
get summer internships and full-time jobs, and
we're going to give you an office. And you can come over here and
work here, it's going to be terrific. So I went home to my wife and
I said, you won't believe it. I went over, interviewed for
a part-time job. They gave me a full-time job. This is terrific,
you no longer have to make me lunch. I'm going to be going over
at the school every day. I'll get lunch over there. This is really good. And then she said, you raise your hand,
this would happen, wives get mad at you. She put her hand up like this and
she said, Don I thought you're
going to spend time with me. So, this is a good example
of a communication and change management problem. So, as we learned in business, we need to take those same skill sets
about change management into our home. So, a good lesson learned for everybody. But in any case,
I worked in as a full-time professor in Rutgers Business School in
the MBA program from 2004 to 2008 teaching various supply chain and
procurement courses. In 2014, excuse me, 2008 to 2014, I moved over to the, Executive MBA
program both in Newark and Singapore. I also expanded my external teaching to
companies like Dell and Yuna Chem and those kind of places as well as I worked
part-time for the Negotiation Institute teaching negotiation courses for various
clients of theirs around the world. 2014, I was awarded the current
leaders lifetime award for both my business and academic work. In 2018, a couple of my global procurement
buddies and I decided to launch a digital online procurement training
website called ProcureTrain. You can see that the name of
the slides in a couple of minutes. Early in life, I picked up a masters and
operations management from the University, an MBA from the University of
Rochester in night school. And my undergrad was in engineering and
management at Clarkson University. Just you know,
I've moved 13 times in my business career. I took every single promotion
that was offered to me. I don't think it's for everybody. But certainly it gave me
a very broad-based experience. I worked in manufacturing. I worked in corporate headquarters. I basically had an opportunity
to work in direct materials, indirect materials, commodities, Randall Logistics for
Mars Incorporated for a while. So I have very broad-based experience and hopefully I'll bring those experiences
into this particular specialization. I live in New York City,
I'm currently in my Connecticut home. I had all good intentions
of basically videoing this course at Rutgers Business School Studio. They have a full school studio there,
I could look like I'm on CNN News, but because of the COVID-19 problem, obviously the school and
that particular studio was shut down. And I decided to video it on my own
here at my home in Connecticut. So, hopefully you'll give
me a little leeway on that. Lastly, because of the COVID-19, it may
look like since I've been taping for a number of weeks here that my
hair's getting a little long and I'm not getting a haircut. That's primarily because
there are no barbers. So, just another unexpected,
unintended consequences of the COVID-19. [SOUND] So, let's go ahead and
get started. So this is just going to be a very
brief course introduction just to get you orientated for the following
courses that you're going to have. Just that I thought it'd be helpful
a little bit of background on Rutgers Business School as I mentioned in
my intro that they did form a brand new Supply Chain Management
department in 2008. So it's a relatively new school, put about 30 professors in
that particular discipline. Since 2001, they always had
a Supply Chain Management Council that was made of about 15 companies. This is a good connection for the school. The businesses basically
review the curriculum. They help take our MBA students
in both summer internships and full-time improvement. They advise us on our research. So it's a very helpful mix of having
industry involved in the school. They've been very successful since 2008, most recently just to mention
a few of the rankings. The MBA Supply Chain Management
program was ranked fifth and the undergrad was ranked number
two by US Gartner Research. And the MBA program was ranked number six
by US News & World if you're familiar with them and they even have an online
Master's program now that was the Supply Chain Management program
is ranked eighth by best colleges. Just a comment on the indirects,
about a year after we launched the new Supply Chain Management
course in the MBA program, we did the similar thing in the undergrad. Interesting enough, since 2009, we have
a 1,000 undergrad supply chain Majors. I'm not talking students,
talking Supply Chain Management Majors. So it's double in each
of the last three years. So I think it's an indirect compliment
how successful our program has been. I went through this in the introduction,
just two comments here. One, if you want to read a short bio I've
included in the reading material and second of all if you want to get a hold
of me, the best way is through LinkedIn. I've kind of gotten rid of all
my address book so to speak. And if you send me a connection and
reference this particular specialization, I'll be happy to accept your invitation
and answer any questions you have. You might ask,
who should take this course? I think it's basically for
two groups of people. New people to procurement, this is what
you need to know in procurement and middle management. And if you need additional training
particularly in some of these areas, I think that would be a perfect fit. You may want to take it as a refresher
course for experienced procurement people, just to see what's new out there, to see
if you can pick up one or two good ideas. And it certainly would be good for
non-procurement people if you're interested maybe moving your career into
procurement or you just want to learn more about it because maybe you work
in finance or manufacturing. You just want to understand
how procurement works. So any of these threes are be good
people who can take the course. Course structure, we're in course
1 which is the introduction. Course 2 which we'll be doing next
week where we'll be covering basics. And then course 3 would
be strategic sourcing. Course 4 will be supplier management, which will be supplier
evaluation selection. Course 5 is supply market analysis. Course 6 is negotiation. And course 7 I'm going to wrap up and
there is a final assessment, 40 multiple choice questions
that you will have to take. The Learning Materials at
the beginning of each course, I will have what my expectations are for
you. You could call this your learning
objectives if you like that term. And I'll go over that at
the beginning of each course. We'll have a short video
like this in each week. There's multiple weeks in each course
if you're familiar with the format of Coursera. We will have reading materials available,
cases in certain courses. And we do have the assessments
as I mentioned earlier. So, let's go ahead and get started. Look forward to seeing you in course 2.